R. Greenleaf Mobile App | Order Cannabis & Earn Rewards

Frequently Asked Questions

Is the app available on both iOS and Android?

Yes, the app is available for download on the Apple App Store and direct download to your Android device through our website using the button above.

How Do I Install the Android App?

Step 1: Download the AppClick the button above to download the .apk file.
- Some Android phone models may show a pop-up asking if you would like to turn this setting off. Accept and continue the download instructions. All data and processes are completely safe and data is encrypted to ensure the highest privacy and safety for our customers.

Step 2: Enable Unknown SourcesOpen your Settings.
Go to Security (or Biometrics and Security).
Turn on Unknown Sources to allow installs from outside the Play Store.

Step 3: Install the APKOpen your file manager app.
-Go to the Downloads folder or wherever you saved the APK.
-Find Starbuds_App.apk and tap it.
-Tap Install and follow the prompts.

Step 4: Disable Unknown Sources (Recommended)
- Go back to Settings.
- Go to Security again.
- Turn off Unknown Sources for security.

Why should I use the app vs mobile web?

The app is a more optimized experience for mobile devices. It makes it easy and convenient to find your store, order your favorite products, receive notifications, view loyalty and more.

‍Do I need to create an account to use the app?

Creating an account isn’t necessary, but you will miss out on some great features such as favorites, loyalty, and a faster checkout.

How do I place an order?

To place an order, select your favorite store, then browse the available products, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Can I use the app outside the state of Colorado?

No. Due to legal restrictions, the app can only be used inside Colorado state lines. You must be 21 years of age or older to use the app.

How do I know the status of my order?

You will receive a text or email about your order status once it has been placed.

How do you ensure user privacy?

We take user privacy seriously and use encryption and secure servers to protect your personal information. For more details, please review our Privacy Policy.

Can I pay for my order on the app?

Jane Pay is available on the app. What is Jane Pay?
‍
Jane Pay is an ACH (Automated Clearing House) payment option for shopping at your local dispensary. Jane Pay allows you to make a direct payment using your established bank account. This user-friendly and free-to-use option ensures a safe and reliable transaction experience.

Can I link to my credit card or debit card?

You cannot link to a credit card or debit card at this time. Your Jane Pay account will link directly to your bank account through ACH.

What is Aeropay and why do I need to agree to their terms?
‍
Jane has partnered with Aeropay to provide a safe way to link your bank account and pay for cannabis online. You need to agree to both Jane and Aeropay’s terms of service to qualify to use this service.

How can I sign up for Jane Pay?
‍
Signing up for Jane Pay is simple and requires three easy steps:
1. Join by signing in or creating an account.
2. Link your bank account quickly and safely.
3. Pay for your order by clicking the Jane Pay button at checkout.

I’ve used Aeropay before. Am I going to have to set up a new account?

If you have already set up your account and linked your bank account to use Aeropay, you will not need to take any actions to start using Jane Pay right away.

How do I install the Star Buds Colorado app on new Android versions?

For Android 8.0 (Oreo) and above (including Pie, Android 10, 11, 12, 13):

‍Download the APK using your browser (e.g., Chrome or Edge).

When prompted with “This type of file can harm your device,” tap OK or Download anyway to proceed.

Once the download is complete, tap Open.

‍You will see a warning: “For your security, your phone is not allowed to install unknown apps from this source.”

‍Note: All data and processes are completely safe, and data is encrypted to ensure the highest privacy and safety for our customers.

Tap Settings.Enable Allow from this source.

‍Go back and tap Install to complete the installation.

How do I install the Star Buds Colorado app on old Android versions?

For Android 4.0 (Ice Cream Sandwich) to Android 7.0 (Nougat):Download the APK using your browser (e.g., Chrome or Edge).When prompted with “This type of file can harm your device,” tap OK or Download anyway to proceed.Once the download is complete, tap Open.You may see a warning: “For your security, your phone is not allowed to install unknown apps from this source.”Note: All data and processes are completely safe, and data is encrypted to ensure the highest privacy and safety for our customers.Tap Settings.Enable Unknown sources. This setting is found under Settings > Security > Unknown sources.Confirm the warning by tapping OK.Go back and tap Install to complete the installation.Supported Versions: – Android 4.0 (Ice Cream Sandwich)– Android 4.1 – 4.3.1 (Jelly Bean)– Android 4.4 (KitKat)– Android 5.0 – 5.1.1 (Lollipop)– Android 6.0 – 6.0.1 (Marshmallow)– Android 7.0 – 7.1.2 (Nougat)

How do I install the Star Buds Colorado app on top Android phones?

Google PixelPhones (Pixel 8 Pro, Pixel 8a, etc.),
OnePlusPhones (OnePlus 12, Nord N30, etc.)
MotorolaPhones (Edge 40 Pro, etc.)
LG Phones(LG V60, LG Wing, etc.)
SonyPhones (Xperia 1 III, Xperia 5 II, etc.)
NokiaPhones (Nokia G50, Nokia X20, etc.)
ASUS Phones (ROG Phone 7, Zenfone 10, etc.)
Realme Phones (Realme GT 2 Pro, Realme 9 Pro+, etc.)
Xiaomi Phones (Mi 13, Redmi Note 12 Pro, etc.)
‍OppoPhones (Find X6 Pro, Reno 10 Pro, etc.)

‍Download the APK using your browser (e.g., Chrome or Edge).When prompted with “This type of file can harm your device,” tap OK or Download anyway to proceed.Once the download is complete, tap Open.You will see a warning: “For your security, your phone is not allowed to install unknown apps from this source.”Note: All data and processes are completely safe, and data is encrypted to ensure the highest privacy and safety for our customers.Tap Settings.Enable Allow from this source.Go back and tap Install to complete the installation.

How do I install the Star Buds Colorado app on Samsung Galaxy phones?

Samsung GalaxyPhones (S24 Ultra, Z Fold 5, etc.)

‍Download the APK using your browser (e.g., Chrome or Edge).

When prompted with “This type of file can harm your device,” tap OK or Download anyway to proceed.Once the download is complete, tap Open.You will see a warning: “For your security, your phone is not allowed to install unknown apps from this source.”

‍Note: All data and processes are completely safe, and data is encrypted to ensure the highest privacy and safety for our customers.Tap Settings.

Toggle Allow from this source to on.Go back and tap Install to complete the installation.

Are you 21 or older?

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Frequently Asked Questions

Are you 21 or older?

Order Ahead. Skip the Line.

Frequently Asked Questions

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